Privacy Policy
At Gurukul Point, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, class/grade, and address when you register, book a demo, or contact us.
- Payment Information: Billing details processed securely through our payment partners (we do not store your card/bank details).
- Usage Data: Information about how you use our website, such as pages visited, time spent, and device/browser details.
- Communication Data: Records of your interactions with our support team, counsellors, or teachers.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage access to live classes, courses, and study material
- Process enrollments and fee payments
- Communicate with you about your courses, schedules, and updates
- Respond to your queries and provide customer support
- Improve our website, content, and services
- Send promotional or educational content (only with your consent, and you can opt out anytime)
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Trusted service providers who help us operate our platform (e.g., payment gateways, hosting providers)
- Teachers and academic staff, as necessary to provide your course
- Legal authorities, if required by law or to protect our rights
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings.
6. Children's Privacy
Since many of our users are school students, we take extra care to protect the privacy of minors. Parents or guardians are responsible for reviewing and consenting to this policy on behalf of their children.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal and contractual obligations
- Opt out of marketing communications at any time
To exercise these rights, please contact us at the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
Gurukul Point may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are made constitutes acceptance of the updated policy.